Privacy Policy

Privacy Policy for 5ive Gardens

Last Updated: March 1, 2024

Thank you for choosing to be part of our community at 5ive Gardens ("Company", "we", "us", "our"). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about our policy, or our practices with regards to your personal information, please contact us at info@5ivegardens.com.

This Privacy Policy applies to all information collected through our website (such as www.5ivegardens.com), and/or any related services, sales, marketing or events (we refer to them collectively in this Privacy Policy as the "Services").

Please read this Privacy Policy carefully as it will help you make informed decisions about sharing your personal information with us.

1. What information do we collect?

We collect personal information that you voluntarily provide to us when registering for the Services, expressing an interest in obtaining information about us or our products and services, participating in activities on the Services or otherwise contacting us.

The personal information that we collect depends on the context of your interactions with us and the Services, the choices you make and the products and features you use. The personal information we collect may include the following:

Personal Information Provided by You: We collect names, email addresses, phone numbers, and other similar information.

Information Automatically Collected: We automatically collect certain information when you visit, use or navigate the Services. This information may include your IP address, device type, browser type and version, operating system, referral source, length of visit, page views, and website navigation paths, as well as information about the timing, frequency, and pattern of your service use.

2. How do we use your information?

We use personal information collected via our Services for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests ("Business Purposes"), in order to enter into or perform a contract with you ("Contractual"), with your consent ("Consent"), and/or for compliance with our legal obligations ("Legal Reasons"). We indicate the specific processing grounds we rely on next to each purpose listed below.

We use the information we collect or receive:

To facilitate account creation and logon process. If you choose to link your account with us to a third-party account (such as your Google or Facebook account), we use the information you allowed us to collect from those third parties to facilitate account creation and logon process for the performance of the contract.

To post testimonials. We post testimonials on our Services that may contain personal information. Prior to posting a testimonial, we will obtain your consent to use your name and the content of the testimonial. If you wish to update or delete your testimonial, please contact us at info@5ivegardens.com and be sure to include your name, testimonial location, and contact information.

3. Will your information be shared with anyone?

We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations.

4. Do we use cookies and other tracking technologies?

We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Policy.

5. How do we handle your social logins?

If you choose to register or log in to our services using a social media account, we may have access to certain information about you.

6. How long do we keep your information?

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).

7. How do we keep your information safe?

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your personal information, transmission of personal information to and from our Services is at your own risk. You should only access the services within a secure environment.

8. What are your privacy rights?

You may review, change, or terminate your account at any time. If you are resident in the European Economic Area and you believe we are unlawfully processing your personal information, you also have the right to complain to your local data protection supervisory authority.

9. Data breach

In the event we become aware that the security of the Services has been compromised or users’ personal information has been disclosed to unrelated third parties as a result of external activity, including, but not limited to, security attacks or fraud, we reserve the right to take reasonably appropriate measures, including, but not limited to, investigation and reporting, as well as notification to and cooperation with law enforcement authorities.

10. Updates to this policy

We may update this privacy policy from time to time. The updated version will be indicated by an updated “Revised” date and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy policy, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification.

11. How can you contact us about this policy?

If you have questions or comments about this policy, you may email us at info@5ivegardens.com or by post to:

5ive Gardens
Heathrow, 1-3, Galaxy HQ,
Uxbridge Rd, London UB4 0JN

If you have any further questions or comments regarding our Privacy Policy or wish to exercise any of your rights, please email us at info@5ivegardens.com.

Additional Information for UK Residents

This privacy policy is in compliance with UK data protection laws and regulations.

Changes to Our Privacy Policy

We reserve the right to amend this privacy policy at our discretion and at any time. When we make changes to this privacy policy, we will post the updated notice on the Services and update the notice's effective date. Your continued use of our Services following the posting of changes constitutes your acceptance of such changes.

This Privacy Policy was last updated on March 1, 2024.